Privacy Policy

Last updated: April 2025

Top Camping UK (“TCUK”, “we”, “us”, or “our”) is committed to protecting your privacy and respecting your personal data. This policy explains how we collect, use, and protect your information when you interact with our club or website.

Who We Are

Top Camping UK is a community camping club based in the UK. We organise off-grid meets and events for our members and temporary members. If you have any questions about this privacy policy or your data, please contact us at:

📧 Email: chair.tcuk@gmail.com📍 Address: We do not operate from a physical address.

What Information We Collect

We collect personal information when you:

• Create an account on our website

• Book a place at an event

• Join as a full or temporary member

• Contact us via forms or email

Depending on your interaction with us, we may collect:

• Full names of adults (lead booker and additional adults)

• Email address

• Children’s ages (but not their names)

• Booking history and attendance

• Payment details (handled securely via Wix or PayPal)

We do not collect children's names, and we only collect what is necessary to manage our events safely and effectively.

How We Use Your Information

We use your data to:

• Manage your membership and event bookings

• Communicate with you about club activities

• Process payments securely

• Ensure your safety and enjoyment at events

• Comply with any legal or safeguarding responsibilities

We do not sell or share your data for marketing purposes.

Payment & Security

All payments are processed via Wix Payments or PayPal. We do not store your card details on our own systems. Wix securely stores payment data in compliance with industry standards.

Cookies & Analytics

Our website uses cookies to:

• Provide core site functionality

• Improve performance and user experience

You’ll see a cookie banner when visiting our site, allowing you to manage your preferences.

Who Has Access to Your Data

Access to your data is limited to:

• TCUK organisers and volunteers involved in event management

• Trusted third-party services (like Wix and PayPal) for site functionality and payment processing

All third-party services are GDPR-compliant.

How Long We Keep Your Data

We keep personal data indefinitely, so we can maintain event records, resolve queries, and keep members informed. However, you can request that we delete your data at any time.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Correct inaccurate or outdated data

• Request deletion of your data

• Withdraw consent (where applicable)

To exercise any of these rights, email us at chair.tcuk@gmail.com. We’ll respond within 30 days.

Children’s Information

We do not collect children's names or personal data. Only ages are recorded for safeguarding and planning purposes at events.

Changes to This Policy

We may update this policy occasionally to reflect changes in law or our practices. Significant updates will be announced on our website.